A network is prone to severe problems if it fails to recover from a service interruption. At present, device reliability is implemented through various detection functions. Once a device fault occurs, the device reports an alarm or requires a reset for fault recovery. However, this mechanism is intended for fault detection of a single module. When a service interruption occurs, the network may fail to promptly recover from the fault, adversely affecting services.
In addition, after receiving a reported fault, maintenance engineers may face a difficulty in collecting fault information, preventing problem locating and adversely affecting device maintenance.
The SAID is promoted to address the preceding issues. The SAID achieves automated device fault diagnosis, fault information collection, and service recovery, comprehensively improving the self-healing capability and maintainability of devices.
SAID node state machine: state triggered when a SAID node detects, diagnoses, and rectifies faults. A SAID node involves seven states: initial, detecting, diagnosing, invalid-diagnose, recovering, judging, and service exception states.
Fault locating in the SAID involves the fault detection, diagnosis, and recovery phases. The SAID has multiple SAID nodes. Each time valid diagnosis is triggered (that is, the recovery process has been triggered), the SAID records the diagnosis process information for fault tracing. The SAID's main processes are described as follows:
Defense startup phase: After the system runs, it instructs modules to deploy fault defense (for example, periodic logic re-loading and entry synchronization), starting the entire device's fault defense.
Detection phase: A SAID node detects faults and finds prerequisites for problem occurrence. Fault detection is classified as periodic detection (for example, periodic traffic decrease detection) or triggered detection (for example, IS-IS Down detection).
Diagnosis phase: Once a SAID node detects a fault, the SAID node diagnoses the fault and collects various fault entries to locate fault causes (only causes based on which recovery measures can be taken need to be located).
Recovery phase: After recording information, the SAID node starts to rectify the fault by level. After the recovery action is completed at each level, the SAID node determines whether services recover (by determining whether the fault symptom disappears). If the fault persists, the SAID node continues to perform the recovery action at the next level until the fault is rectified. The recovery action is gradually performed from a lightweight level to a heavyweight level.
Tracing phase: If the SAID determines the fault and its cause, this fault diagnosis is a valid diagnosis. The SAID then records the diagnosis process. After entering the recovery phase, the SAID records the recovery process for subsequent analysis.